Straightforward, fair, in writing.
Questions about any policy? Call (254) 675-8999 — we'd rather explain it up front than surprise you later.
Check-in & check-out
- Check-in: 2:00 PM · Check-out: 11:00 AM
- Valid photo ID and credit card required at check-in
- Early check-in / late check-out subject to availability; fees may apply
Payment
- Visa, Mastercard, American Express & Discover accepted
- A valid credit card is required to guarantee reservations
- Room charges are collected at check-in unless approved otherwise in advance
- Cash accepted at check-in with a $100 refundable deposit, returned at check-out after room inspection
Cancellation
- Terms vary by rate — review them when booking
- Direct reservations: call (254) 675-8999 to cancel or modify
- Third-party reservations must be cancelled through that platform
- Standard window: free cancellation up to 48 hours before arrival (unless a different rate-specific policy applies)
- Within 48 hours of arrival: one night's room rate plus taxes and fees
- No-shows may be charged for the entire reserved stay, including taxes and fees
Smoking — 100% non-smoking hotel
Smoking is not permitted inside guest rooms, hallways, the lobby, the breakfast area, or anywhere inside the building. Smoking is permitted outside only, at least 50 feet from the building. A cleaning fee will be assessed if smoking occurs inside.
Pets — dogs only
Dogs are allowed in designated pet-friendly rooms only and must be approved in advance (max 2 dogs per room; cats and other pets not permitted). Pet fees are charged separately — see the pet policy. ADA service animals are always welcome at no charge.
Quiet hours & damage
- Quiet hours: 10:00 PM – 7:00 AM
- Disruptive behavior may result in removal without refund
- Damage to hotel property is charged to the card on file
Third-party reservations are governed by that platform's policies — we cannot modify, cancel, or resolve billing for them. For full flexibility, book direct.